Customer Purchase History

This guide explains how to view a customer’s past purchases in Modeve POS.

How to View Purchase History

1. Go to the Customers section.

2. Search for and select the customer.

3. Open the customer’s detail page.

4. Look for the Purchase History, Orders, or Transactions section.

5. Tap to view the list of past sales linked to this customer.

What You Can See

The purchase history typically shows:

• Date and time of the sale

• Receipt or transaction number

• Items purchased

• Total amount

• Payment method

• Status of the transaction (completed, refunded, etc.)

You can tap a specific transaction to view more details, including the full list of products and quantities.

Using Purchase History

Customer purchase history is useful for:

• Checking what a customer bought previously

• Handling enquiries or complaints

• Understanding customer preferences

• Supporting refund or exchange requests

Important Notes

• Only sales that were linked to the customer at the time of checkout will appear in the history.

• If a sale was completed without selecting a customer, it will not be shown here.

• Users without the required permission may not be able to view full transaction details.

• Purchase history is for reference and cannot normally be edited.

If you cannot find a transaction in the customer’s history, try searching in the main Sales History or Transactions section.